Responsible gambling

Responsible Gaming at The Hippodrome Casino

At The Hippodrome Casino, we understand the importance of responsible gaming and aim to provide a safe environment for all our players. We encourage you to gamble within your means and take control of your gaming experience.

Setting Limits

• Deposit limits: You can set daily, weekly, or monthly deposit limits through your account settings.
• Loss limits: You can set loss limits to prevent excessive losses over a certain period.
• Wagering controls: Our system allows you to set wagering caps to restrict the amount you bet within a specific timeframe.

Reality Checks and Session Time Reminders

• Reality checks will remind you of how long you've been playing and encourage you to take breaks.
• Session time reminders will notify you when your gaming session exceeds a set period, prompting you to reassess your play.

Self-Exclusion and Time-Outs

• Self-exclusion: You can choose to block access to our website or app for 6 months or more. This feature is available through the "Account" section.
• Time-outs: Take short breaks from gaming with time-out options, allowing you to temporarily lock yourself out of your account.

Links to Support Organizations

We promote responsible gaming by providing links to organizations that offer confidential advice and support:

• GambleAware
• Other relevant help services

Understanding Responsible Gaming

• Set a budget before playing: Decide on the amount you can afford to spend and stick to it.
• Don't chase losses: Avoid attempting to recoup losses by betting more money, as this can lead to reckless behavior.
• Take regular breaks: Schedule time-outs from gaming to maintain a healthy balance between entertainment and responsible play.

Support Services

If you or someone close to you is struggling with problem gaming, please don't hesitate to reach out for help:

• Talk to our customer support team about your concerns.
• Contact GambleAware directly for guidance.

Remember, we're here to provide an entertaining experience while promoting responsible gaming practices. If you need assistance setting limits or understanding how to use our tools, please don't hesitate to contact us.

Responsible Gaming at The Hippodrome Casino

Our primary aim is to ensure a safe and enjoyable environment for all players. By providing these resources and tools, we're committed to upholding the highest standards of responsible gaming in line with UK regulation requirements.